Returns & Exchange
A clear and considerate returns process!
Eligibility
Return or exchange eligibility will be determined in line with the store's final policy and the condition of the item at the time it is returned. Detailed conditions will be confirmed by the store.
Return / Exchange Process
Customers may contact the store to initiate a return or exchange request. The specific steps, timelines, and required documentation will be confirmed by the store before any request is processed.
Condition of Items
Items must be returned in their original condition, as appropriate to the type of product and according to the store's final policy. Detailed factors will be confirmed by the store.
Refunds
Refund eligibility, method, and timing may vary depending on the product, order circumstances, and the final policy set by the store. Detailed terms will be confirmed by the store.
Non-Returnable Items
Certain items may be non-returnable or subject to additional conditions, depending on the nature of the purchase and the final policy applied by the store. Details will be confirmed by the store.
Damaged or Incorrect Orders
If an item is damaged, incorrect, or otherwise not as expected, the store will review the matter and advise on the next steps. The final process and timelines will be confirmed by the store.